REFLOW test

REFLOW is a test created especially for NGO employees. It helps you reflect on your burnout risk, recognize the signs of overload and better understand what weakens your well-being at work. The tool takes into account not only individual symptoms, but also systemic sources of burnout in the team, the organization and umbrella organizations as well as the relationships between them.

Take the REFLOW test

Work on REFLOW began with the disapproval of the way burnout in NGOs has been described, measured and addressed so far: it was oversimplified, individualized and often detached from reality of work in civil society organizations.

REFLOW is a self-completion test – it helps you recognize the signs of overload, notice the patterns of functioning and relationships with the team, the organization and the work environment, and see when commitment turns into exhaustion.

The theoretical foundation of REFLOW is our own relational burnout model (RBM) – based on literature in the field, social research, psychological and sociological knowledge as well as psychotherapeutic practice and work in NGOs. We therefore focus not only on the individual’s state, but also on work culture, relationship dynamics, systemic overload and the impact of the broader sociopolitical context.

Culture Shock Foundation

Since 2010, we have been strengthening the position of Polish and European civil society organizations and cultural institutions by enhancing efficiency in burnout prevention, the ethical use of technology, digital solutions, and leadership development. We also offer customized support through workshops, coaching, and self-assessment tools.

Paulina Jędrzejewska

CEO, Flow Strategist, Culture Shock Foundation

Supports individuals, NGOs, social organizations, and cultural or creative institutions in adapting to rapid change. Since 2010, she has led the Culture Shock Foundation, combining culture, technology, research, and burnout prevention. As a coach, supervisor, mentor, and facilitator, she focuses on wellbeing and sustainable leadership, integrating insights from culture, identity, performance, neuroscience, and anthropology.

Agata Gieryn

Psychotherapist, Psychologist & Group Trainer, Culture Shock Foundation

Certified Gestalt psychotherapist, psychologist, and group trainer. She specializes in the prevention of burnout among activists and those working in cultural institutions, offering individual support and leading support groups and development workshops. She conducts psychological consultations, support groups, and workshops.

Urszula Engelmayer

Editor and author

Psychosocial skills trainer, mediator, and consultant working for NGOs and local government institutions. She specializes in conflict solving and interpersonal and social communication. Editor and author.

Sylwia Żółkiewska

Head of Digital Solutions & Strategies, Culture Shock Foundation

Digital product strategist, designer, new media expert, doctor of fine arts. She co-creates tools that combine technology, knowledge, and real user needs, and develops digital platforms and ecosystems. She has extensive experience in designing websites, applications, games, and educational resources for the cultural, educational, and NGO sectors. She combines research, design, and social perspectives, ensuring that digital solutions are useful, accessible, sustainable, and ethical.

Patrycja Żołędowska

Designer & UX Strategist

Strategist, designer, and UX lecturer at the SWPS University. She applies her skills and practical experience to the development of accessible digital products and services. She specializes in designing solutions based on a human-centered design approach, taking care of accessibility, usability, and positive user experience. In her work, she combines technological expertise with an empathetic approach to audience needs.

Maciej Turczyniak

Software Developer

Archaeologist by education, programmer by passion and profession. For many years associated with non-governmental organizations in the field of culture. Enthusiast of Open Source ideas. In between programming, he deals with digital retouching and preparing photos for print.

Gabriela Chyłkowska

Junior Content Specialist, Culture Shock Foundation

She creates, edits, optimises, and publishes digital content as a Junior Content Specialist. Student of Journalism and Social Communication at the SWPS University. She is passionate about backpacking, culture, pop culture, and literature.

Milena Górczyńska

Translator & Editor of English-language Content

She translates content for the Foundation’s websites from Polish to English. Fifth-year student of Applied Linguistics (English + German) at the University of Warsaw. Avid language learner – she is also fluent in Spanish. She is passionate about music, literature, the cultures of German- and Spanish-speaking countries, and pop culture.