Burnout Aid

Preventing burnout in NGOs

The Burnout Aid program is an international initiative of three organizations: Culture Shock Foundation (Poland), Common Zone (Croatia), and City of Women (Slovenia). Our goal is to prevent professional and activist burnout of NGO employees.

About the initiative

Every day, we witness the vital role that foundations, associations, and informal movements play in the development of civil society, fostering a sense of community, fulfilling the educational mission, and supporting those in need.

Since we’ve spent years working in the third sector in our countries, we are aware of what the reality of educational and activist work in NGOs looks like. We knew that educators and activists put a lot of effort in such work and commitment and this often leads to burnout. However, we had no idea just how widespread this phenomenon was, and the knowledge available about its causes and effects was fragmented and unstructured.

Therefore, our first step was research. We did desk research and in-depth interviews with local teams of organizations (including employees, volunteers, and leaders) operating in environments that require exceptional commitment in Poland, Croatia, and Slovenia. We also interviewed female experts from these three countries. We gained insight into the organizational, financial, and emotional difficulties linked to work in the third sector. A lack of support in crisis, management problems, a lack of supervision, or shifting the responsibility for burnout onto individuals are just some of the challenges NGO workers and teams have to face.

We structured the collected information, which allowed us to assess the scale of the problem, identify its causes and effects both on organizations and individuals. We launched the Burnout Aid portal where we gathered knowledge about professional and activist burnout, along with educational materials and specific tools to help recognize, prevent, and counteract burnout, including a test to assess burnout risk for teams, employees and activists.

Activities

  • Desk research and qualitative study
    An international study that provided a detailed picture of the causes, scale, and effects of the problem – both on individuals and organizations.
  • Online platform
    A platform that contains structured knowledge about burnout and suggestions for remedial methods. It also includes a test measuring the level of burnout in NGOs and tools to prevent and counteract this phenomenon.
  • Inspiring videos
    A series of videos on professional and activist burnout containing inspirations and answers on how to cope with it. They are aimed both at employees and NGO leaders.
  • Workshop scenarios
    Tools to recognize and prevent burnout that help you cope with this phenomenon. They were designed for educators working with NGOs.

Organizers

Culture Shock Foundation
Since 2010, we have been strengthening the position of Polish and European civil society organizations and cultural institutions by enhancing efficiency in burnout prevention, the ethical use of technology, digital solutions, and leadership development. We also offer customized support through workshops, coaching, and self-assessment tools.
LinkedIn profile
City of Women
The City of Women is a Slovenian, pioneering organisation focusing on feminism and gender equality in the arts and culture.
Website
Common Zone (K-zona)

Experts

Paulina Jędrzejewska
CEO, Flow Strategist, Culture Shock Foundation
Supports individuals, NGOs, social organizations, and cultural or creative institutions in adapting to rapid change. Since 2010, she has led the Culture Shock Foundation, combining culture, technology, research, and burnout prevention. As a coach, supervisor, mentor, and facilitator, she focuses on wellbeing and sustainable leadership, integrating insights from culture, identity, performance, neuroscience, and anthropology.
LinkedIn profile
Karolina Pluta
Trainer & Coach, Culture Shock Foundation
Trainer, expert in supporting cultural professionals, coach, theatre pedagogue, and socially engaged artist. She runs workshops, creative processes, and individual sessions. She is experienced in burnout prevention, mediation within cultural institution teams, and implementation of social and artistic projects. Member of the Theatre Pedagogues’ Association and the Culture Shock Foundation. Author of publications, research, and recommendations for institutions and NGOs. In her work, she combines education with art and uses diverse tools, including working on the body, impro, NVC, and creative writing.
LinkedIn profile
Maciej Turczyniak
Software Developer
Archaeologist by education, programmer by passion and profession. For many years associated with non-governmental organizations in the field of culture. Enthusiast of Open Source ideas. In between programming, he deals with digital retouching and preparing photos for print.
Wacław Marat
Graphic Designer
A graduate of the Illustration Studio and the Multimedia Artistic Creation Studio at the Academy of Fine Arts in Warsaw in 2015. His works have been shown with honors, among others, at the Debut Film Festival in Koszalin, Young and Film, and at the group exhibition at the Zachęta Gallery in Warsaw. He shares his work for an advertising agency with designing books, illustrations, and animated films.
Urška Jež
City of Women
Sociologist and LGBTQ activist. She has been working together with City of Women since 2020. Member of the Lesbian Quarter collective that organizes an annual festival under the same name.
Urška Lipovž
City of Women
She has been cooperating with City of Women since 2006. Chairwoman of the board since 2014. She worked together with several non-governmental organizations as an organizer, producer, international project administrator, and volunteer coordinator. She also volunteers as an activity leader at summer youth camps.
Ana Čigon
City of Women
Artist working with video, film, performance, and new media. Her projects address social and feminist issues such as the underrepresentation of female artists in art history, collective memory, invisible social groups, the relationship between the individual and society, and the pursuit of happiness. Recipient of several awards.
Tjaša Hauptman
City of Women
MA psychology student. She is an active member of the Association of Psychology Students (DŠPS), where she works on various projects and runs workshops. She is also a local coordinator of the EFPA Mind to Mind - to Combat the Stigma of Mental Disorders campaign. Bookworm and sea lover.
Andreja Petrovčič
City of Women
She holds an MA degree in psychology and is currently a trainee psychologist at the Izola Institute of Clinical Psychology. Her previous projects and research focused on health promotion, sport and recreation psychology, and organizational psychology. Enthusiast of sports and nature.
Gabrijela Ivanov
Common Zone (K-zona)
A computer scientist by education, and an activist by calling — focused on independent media, culture, and gender equality. Founder of the social enterprises VoxFeminae.net and Fierce-Women.net. Currently undergoing professional training in Transactional Analysis.
Marina Milković
Common Zone (K-zona)
A psychologist who worked mainly in the social care system. She cooperated with different non-governmental organizations, running workshops and providing psychological support. She contributed to research on the LGBT+ community. Educated in cognitive-behavioral therapy techniques.

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