The website is partially compliant with the Act of 4 April 2019 on the digital accessibility of websites and mobile applications operated by public entities in Poland due to the incompatibilities and exclusions described below.
Accessibility statement
Culture Shock Foundation undertakes to ensure the accessibility of the website www.burnout-aid.eu under the Act of 4 April 2019 on the digital accessibility of websites and mobile applications operated by public entities.
Website launched on:
Last major update:
Digital accessibility status
Inaccessible content
Despite our best efforts, some content may not be accessible.
Non-compliance with the annex
- Alternative descriptions of photos can be general or shortened – we are completing them gradually,
- In the English version of the portal, some alternative descriptions of photos are displayed only in Polish,
- Some fragments of texts in foreign languages may not be marked as such,
- Some multimedia embedded from external portals (e.g. Youtube, Spotify), interfaces and attachments, most often in the PDF format, may not be accessible due to technical limitations on the part of suppliers.
Content not covered by the regulations
Maps are not subject to digital accessibility requirements under Article 3(2)(1) of the Act mentioned above.
Preparation of this statement
- Statement creation date:
- Last revision date:
- The declaration was created based on a self-assessment carried out by the Culture Shock Foundation team.
Accessibility features
The website uses the following features to increase accessibility for people with disabilities:
- Skip links (quick access to: menu, search engine, content, sitemap, accessibility statement),
- Sitemap,
- Clear focus indicator for people with low vision (a frame around the currently focused element),
- Keyboard accessibility (forms, menus),
- High text-to-background contrast – at least 4.5:1, compliant with WCAG 2.2 Level AA requirements,
- Full functionality of the website without using the mouse,
- Use of Atkinson Hyperlegible font – designed to increase readability for the visually impaired.
Feedback and contact info
If you experience any problems with the digital accessibility of the website, please contact us:
- Address your feedback and accessibility requests to: Paulina Jędrzejewska
- E-mail address: contact@burnout-aid.eu
- Phone number: +48 576 780 983
Everyone has the right to:
- submit feedback regarding the accessibility of the website or any of its elements,
- demand digital accessibility of the website or any of its elements,
- request the provision of inaccessible information in an alternative format.
The request should include:
- contact details of the reporting person,
- website URL or description of the inaccessible item,
- preferred form for receiving the information (e.g. e-mail, telephone).
The request should be processed without undue delay, and no later than within 7 days. If accessibility or alternative access cannot be provided within this timeframe, it must be ensured within a maximum of 2 months from the submission date.
Handling requests and complaints
If no response is provided or the accessibility request is denied, you have the right to submit a complaint to the supervisory authority by post or electronically:
- Supervisory authority: Paulina Jędrzejewska, President of the Management Board of the Culture Shock Foundation
- Address: 12/55 Bitwy Warszawskiej 1920 Street, 02-366 Warsaw, Poland
- E-mail address: contact@burnout-aid.eu
- Phone number: +48 576 780 983
You can also submit a complaint to the Polish Ombudsman.
Other information
Architectural accessibility
The Foundation’s office is located in Warsaw, Ochota district, at 12/55 Bitwy Warszawskiej 1920 Street. The office is on the seventh floor.
The entrance to the building is from the inner courtyard. The entrance has a barrier in the form of a few steps. The elevator is available only from the mezzanine level, which requires climbing stairs first. For this reason, the building is not adapted to the needs of people with reduced mobility.
Transport and parking
- Public transport: the nearest bus stop is Szczęśliwicka 04 (about 2 minutes on foot). Buses: 154, 172, 184.
- Public parking: the nearest is at 13 Bitwy Warszawskiej 1920 Street. The parking is paid, guarded and open 24/7.
- Parking for people with disabilities: the nearest designated space is at 7A Bitwy Warszawskiej 1920 Street.
- Veturilo city bikes: the nearest station is on Szczęśliwicka Street, in front of the Academy of Special Education. See the Veturilo station map.
Communication accessibility
If you have special communication needs – for example, if you want information in Easy-to-Read language or in sign language – please contact us:
- E-mail: contact@burnout-aid.eu
- Phone: +48 576 780 983
We will do our best to meet your expectations.
